Testimonials

Outstanding Experience

6/18/2012

My husband and I wanted to let you know that we are very grateful for the outstanding service we received from Carl Anderson on 6/2/2012. We are from Greenville, SC and were just staying a night in Nashville on our way to St. Louis. While on the road, our 2007 Sequoia's brake light came on and then went off only to come on again 30 miles from Nashville. Once at the hotel, I researched Toyota dealers online. While we were closer to another dealership, your dealership's reputation convinced us it was better to drive further to have it checked out.

Once there, Carl put us at ease. He put the top technician on the job and he determined that it was a sensor and did not effect the mechanics of the braking system. They assured us that the car was safe to drive and since it would have taken days to get the part and cut into our vacation Carl found a dealership near where we were staying in St. Louis and made an appointment for us to take our car into that dealership the following Monday. He also gave us directions to the highway and his card with a "call me if you have any problems".

I realize that your dealership did not make money off the repair, but your dealership did make a family from SC have a worry free vacation. Your dealership's reputation is well founded and I would be happy to give a recommendation to anyone in your area about your service's department's professionalism, outstanding service and honesty. Finding those qualities is not always easy to do.

Sincerely,
Melanie S.

Outstanding Experience (Rating: 5.0 of 5.0)

by Gallatinguy at DealerRater.com 5/7/2012

Did all my shopping online at three Nashville a era dealerships. Ron Hibbard responded within minutes and "Z" answered all my questions. The test drive was a real one, not just a quick around the block sort of thing most dealerships take you on. It's never fun to negotiate price for a car, but "Z" and the managers were pleasant throughout the process and I got a very good deal..

Highly Recommended (Rating: 4.8 of 5.0)

by hotrodcorolla at DealerRater.com 5/5/2012

They made me a deal I couldn't turn down. Lydia is a great person. I would recommend buying a Toyota from this dealership. They aim to please.

Outstanding Experience (5 Stars)

by Jeff at Google Places 3/31/2012

I just had another outstanding experience with Ron Hibbard Toyota, and specifically our salesman, Bryan Siltman. This guy was amazing. It's not often you find someone in this industry that you can truly trust and one that will go the extra mile for you. My wife and I purchased a great used car for her about 2 years ago. Then when my sons went off to college, we went back to him for a great deal and outstanding customer service. Since then, we moved 1600 miles away... but when we needed to find another good used car recently, we called Bryan. This guy jumped through hoops for us, making our out of state purchase as smooth as possible. He not only found a beautiful car at a good value, but he did lots of leg work, phone calls, research, to minimize our transactions and time spent closing the deal. Thanks Bryan and thanks/congrats to Ron Hibbard for having the wisdom to hire and retain you. You're the best!

My First Choice (5 Stars)

by Zachary at Google Places 2/8/2012

I buy and service my vehicles here. I buy Then used from Randy. And he makes sure I'm taken care of. and Carl in service sees that I get the full life expectancy out of my car's and trucks. I put no less then 50,000 miles a year on my vehicle which leaves me buying new ones every few years. Ron Hibbard Toyota is always my first choice in car shopping or repair.

Great Dealership (5 Stars)

by Cary Curd at Citysearch 10/25/2011

Everyone at Ron Hibbard worked with me to find the car I wanted and the deal that made me happy. I have heard good things about the dealership and it is true everyone was a pleasure to work with. The sales person Mr. Durmic did everything I asked and took time with me and my wife. The service dept. has always given me good service and I know this will continue.

Great Place and Great People (5 Stars)

by iamwitness at Citysearch 10/24/2011

I went to Ron Hibbard for its great reputation from various car dealership review site. Everything went well, from the first beginning. Raleigh replied promptly after my quote at Edmunds with specific features of the car, and the price breakdown sheet. I went there last Saturday even it's far from my place. Everyone from Ron (the owner) to Gary, Charlie to Bryan, and all folks treated me well. The deal was great and the car is just awesome. It meets all my requirements. I went back home with my new RAV4. It was quick and easy. I highly recommend their service, go there and you will find out!

Internet Purchase Made Easy

by matt140 at Edmunds.com on 7/12/11

I contacted the dealership outside of Nashville, from Atlanta. They had the perfect vehicle that I was looking for. Raleigh (the salesman) made the process simple and even made me an offer for my car sight unseen. 3 days after contacting them the vehicle was delivered to my door - it was a complicated process made simple by the great people there at Ron Hibbard...I would recommend them to anyone in the Southeast.

A Great Experience From the Start

by targaguy at Edmunds.com on 5/18/11

I'm buying a Prius which is hard to get right now. I will buy from Ron Hibbard Toyota but have to get on the waiting list. My entire experience with this dealership from the initial response by the internet manager to my first email, to the way the sales rep has dealt with me has been THE BEST. There has been no lies, no double dealing, no BS.

Great Buying Experience

by Ron123 at Citysearch on 2/24/11

I have now purchased my 3rd new Toyota from this dealer and highly recommend anyone looking for a Toyota to try here first! The internet sales manager - Mike Romanello - made this trip unbelievably easy. Everyone from the owner, to his son, from Mike to Carrol ( financing ) to the service department treated me like I was part of their family. The deal was great - as usual - and I am so thankful we in Gallatin have this car dealership! Save yourself time and money - go to Ron Hibbard Toyota first! (Geez, I sound like an advertisement! and I guess I really am!)

Pros: Internet Sales manager - Mike Romanello as well as everyone

Cons: absolutely none

Great Place to Internet Shop

by Doting Daddy at Citysearch on 2/23/11

I live out of town and was shopping for a car for my daughter who goes to shchool in Nashville so I had to do it all on the Internet. Tried several Nashville dealerships but got the runaround. The guy at Hibbard answered my questions and when the sales rep, Mike Belote contacted me he had a price and all the details about the exact car I wanted. We did the deal and my daughter went in and picked up her car with no snags or last minute surprises. I'll recommend them to anyone.

Highest Recommendation

by SonnyJ at Citysearch on 2/5/11

I went to this dealer based on reviews from this site. They actually wanted to sell me a new Tacoma truck based on what I wanted. Of all the new vehicle purchases I have made in the past 35 years, this was one of the best. Jerry Lopez did everything he could to get me exactly what I wanted. They worked with me all the way to my getting the keys and driving back to Nashville. I don't mind driving a little further if I am treated well. In this case, Jerry did just that.

Easy Shopping

by coveislandguy at Citysearch on 9/22/10

Sent in a request for information and pricing from the Toyota web site and got a real quick response from Mike Romanello with a few questions. I answered them and in about 20 minutes Bryan Hopper got back to me with full details about a 4 runner that met all my requirements and a price that was pretty close to my target. A little back and forth and we got to a number we both could live with. Two days later I went to the dealership, spent about 30 minutes in the finance office doing the paperwok, and and left with my new 4 Runner. I couldn't be happier!

Good Buying Experience

by clairej at Edmunds.com on 1/7/10

The internet sales manager replied promptly to my request for a price quote with information about car availability, a complete list of the equipment on the ones he had in stock, the retail prices and the price I could buy each vehicle for. We exchanged two more emails containing only a minimal amount of dickering. one phone call, and I made arrangements to go in and drive and buy my new Rav4. I was completely pleased with the entire experience.

Second Time Was A Charm

by John and Debbie at Citysearch on 1/2/10

We just bought our second car from Mike Romanello the Ron Hibbard Toyota Internat Manager. The first purchase went well but this one was even better. Mike remembered us and our concerns and made sure he put us at ease right off the bat. There as no bickering at all and no bosses getting involved to try to bump us up in price. A real smooth enjoyable transaction and a perfect Christmas experience!

Pros: Great Place But the Internet Guy Is Awesome!

Cons: Paperwork Takes Too Much Time